- Terms of Service
Due to suspicious activities on your connection ‒ e.g. virus or worm infections, or connection attemps to bot networks ‒ we had to restrict your Internet access. You are now in the so-called quarantine network. In this network you only have access to certain specific websites and services which may help you to clean your system. Furthermore, this is to prevent the infection and the perturbation of other users.
First, you should determine why your connection has been put into quarantine. Hints can be found in the email which has been sent from CSN to you. In that email a brief reason for the quarantine measure is usually provided. Afterwards, the following steps should be taken on all computers and systems:
If you need help please contact your local CSN contact person. Via them, you can also apply for the reintegration into the CSN standard network. They will forward your request to the CSN Team, which can then proceed with the reactivation.